You may encounter an issue when adding your bank account for one of two main reasons.
Incorrect Information
- Make sure there are no extra spaces in the IBAN.
- Enter the full 24-character IBAN starting with SA.
- Check your National ID/Iqama number and make sure it matches your bank account details.
The Bank Account Does Not Match Your Identity
- Make sure the bank account is registered in your name and not someone else’s.
- Use only a bank account linked to your personal identity.
Once you have confirmed both of the above, you should be able to save your bank account details successfully.