Cancellation & Refund Does Waffy handle product returns? Can I request a refund after the transaction is completed and file a dispute? How Long Does the Dispute Resolution Team Take to Review a Transaction? When does a transaction enter the escalation stage? How can the seller or buyer cancel a transaction? More
Implementation & Delivery When does the product inspection period start? How Long Is the Inspection Period? More
Payments How will the funds be transferred to my bank account as a seller? Can I pay using my brother’s or friend’s card? How long do transfers and refunds take? What happens if the transferred amount is less than the required amount? Does Waffy’s fee include VAT? More
Security How does Waffy protect my personal and financial data? Is Waffy officially licensed and secure? How does Waffy protect users from fraud? How Does Waffy Protect Me During a Transaction? More
Shipping What happens if the seller doesn’t ship the product? What should I do after shipping my product outside Waffy? How do you ship valuable items? How do I ship a product to the buyer outside Waffy? How much does shipping with Waffy cost? More
Transaction Flow What should I do after opening the transaction link? What happens if the buyer doesn’t close the transaction? When is the transaction completed: upon shipping, delivery, or inspection? How do digital product transactions work? How do I edit an existing transaction? More
Transactions How Can I Contact Waffy Customer Support? What is Waffy’s responsibility for digital products? What transactions and goods are prohibited on Waffy? Does Waffy support digital products such as accounts and games? When should I use Waffy instead of a direct bank transfer? More
Waffy Account ?How do I verify my identity What should I do if I can’t add my bank account? Is Absher Verification Required to Complete a Transaction? How do I create an individual account? How do I add my bank account? More
Waffy API What settings are configured for our organization during registration? How is the buyer’s money refunded if a transaction is canceled? What do the parties need to provide to receive their funds? How are Waffy fees determined for our business account? What payment methods are available to our customers? More
Waffy Business How do I create a new project? How do I create an account on the Waffy Business Portal? How do I add a new transaction to a project? More
Waffy Haraj Who pays the Waffy fee on Haraj? How do you buy on Haraj with Waffy? How do you sell your product on Haraj with Waffy? More
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