When you start using Waffy, the Business Development team configures six settings at the organization level. These settings automatically apply to every contract you process and cannot be overridden through…
Waffy API
Find answers to all your questions about Waffy API and how to use it within your organization.
The refund method depends on the original payment method. Payments made by card or through deferred payment services are automatically refunded to the same payment method. For manual bank transfers,…
Any party receiving funds as part of a settlement must have an IBAN bank account and a National Address registered with Waffy: If either of these details is missing, the…
Your organization’s fees are agreed directly with the Business Development team during registration. They are applied as a custom pricing plan at the account level and cannot be adjusted by…
The payment methods available to your organization are determined during registration. Your customers will only see the payment methods you have enabled on the payment page. Standard payment methods These…
The appropriate model for your organization is determined once as part of the agreement during registration. Waffy holds the amount for each transaction in an escrow account until your organization…
If the buyer raises a dispute after your platform has already marked the delivery as accepted, your organization can still submit a new settlement request specifying the appropriate amounts based…
The inspection period is one of the settings configured at the organization level rather than for individual contracts, and it is disabled by default. Once enabled by your Waffy account…
Each transaction goes through seven steps: 1. Agreement:The parties agree on the transaction details, including the parties involved, what is being sold, and how the amount will be distributed. No…
Waffy API is useful for businesses whose transactions involve two or more parties and require a neutral third party to hold the funds until the transaction is completed. Common use…
No. Your Waffy account is one system with two access methods: the web portal and the API. Anything your system creates through the API appears immediately in the web portal…
Your team gets full operational visibility into every contract processed through your platform and can:
A contract is the record of a single transaction on Waffy. It connects the buyer, seller, payment amount, payment method, and transaction outcome. Your platform creates the contract, the buyer…
The Waffy API allows companies and online platforms, such as marketplaces and e-commerce stores, to integrate Waffy’s escrow service directly into their own platforms without directing customers to the Waffy…

