What payment methods are available to our customers?

The payment methods available to your organization are determined during registration. Your customers will only see the payment methods you have enabled on the payment page.

Standard payment methods

These methods are available as part of the standard registration process:

  • Mada: Saudi direct debit network, instant.
  • Visa / Mastercard: Credit and debit cards, instant.
  • Apple Pay: Instant.
  • STC Pay: Saudi mobile wallet, instant.
  • Manual bank transfer: Not instant.

How does manual bank transfer work?

Manual bank transfers require a manual review by the Waffy team to confirm that the payment has been received before it is approved:

  1. The buyer transfers the amount to Waffy’s bank account.
  2. The buyer uploads the payment receipt on Waffy.
  3. The Waffy team reviews the receipt.
  4. Waffy confirms receipt of the funds.
  5. The payment is approved, and the contract moves to the next stage with the funds held in escrow.
  6. If the payment is rejected, the buyer can try to make the payment again.

We recommend taking this additional processing time into account when enabling this payment method for your customers.

Buy Now, Pay Later methods

These methods require a separate agreement and are not included in the standard setup:

  • Tabby
  • Tamara
  • Neo

To enable any of these three payment methods, contact Waffy’s Business Development team.