How long do transfers and refunds take?

  • Normal transaction completion (acceptance or no objection): Within 7 business days after the inspection period ends.
  • Dispute resolution decision to complete the transaction or split the amount between the parties: Within 7 business days from the date both parties are notified of the decision.
  • Transaction cancellation (product rejection, seller failing to ship, or a cancellation decision by the dispute resolution team): Within 14 business days from the date both parties are notified of the decision.