What happens if the transferred amount is less than the required amount?

If we receive less than the agreed amount, Waffy handles the situation as follows.

Transaction is put on hold

  • The transaction is put on hold as soon as the short payment is received.

Contacting the buyer

  • The buyer is notified to pay the remaining amount.

If the buyer does not respond

  • The transaction is automatically canceled if we do not receive a response within 24 hours.
  • The applicable fee is deducted from the amount for bank transfers.
  • The remaining amount is refunded to the buyer within 14 business days.

These steps help ensure that the transaction is completed correctly or canceled safely.

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