What should I do after shipping my product outside Waffy?

After choosing external shipping, complete the following steps to start the inspection period:

  • Send the shipping documents, such as the shipping waybill and invoice, to Waffy Customer Support.
  • Share the waybill number or the shipping company’s tracking details with the buyer.
  • Follow up directly with the buyer until they receive the product.
  • The buyer confirms receipt on the transaction page.
  • The inspection period starts from the date and time of receipt recorded by the shipping company.
  • Once the inspection period ends, the Waffy team reviews and settles the transaction and transfers the funds to the seller.